Troubleshooting issues with Mobile Access requires the following:
Troubleshooting issues with Mobile Access requires the following:
Troubleshooting issues with Mobile Access requires standard VPN debugs, packet captures, and debugs of the 'cvpnd' process on the Security Gateway. This is because the Mobile Access VPN might involve HTTPS (handled by HTTPD) or potentially require 'cvpnd' debugs, as these are both involved in the Mobile Access VPN functionality. Therefore, comprehensive debugging would involve all these components to ensure thorough troubleshooting.
Pg. 480 CCTE 81.20 "Mobile Access VPN: Might require HTTPD or CVPND debugs and packet captures."
Debug Logs for User Mode Processes The user mode processes that require debugging can vary, based on the type of VPN solution that is experiencing an issue. Remote Access VPN : Uses standard IKED debugs on the Security Gateway and packet captures. Mobile Access VPN : Might require HTTPD or CVPND debugs and packet captures. SSL Network Extender : Might require IKE or VPND debugs and packet captures. The debug method depends on the VPN solution (Remote Access or Mobile Access VPN). NOTE: The debug process is similar to the process discussed for Advanced Site-to-Site VPN. See Chapter 8 for a review. So it is similar to the normal VPN debug method but because of the portal use it might require debugging of the HTTPD or CVPND