The Work Queue "Customer Onboarding" has a number of Pending Items which may be tagged as "Domestic", "Retail" or "Business".
What is the correct configuration to get the next item from the queue that is tagged either "Retail" or "Business"?
The Work Queue "Customer Onboarding" has a number of Pending Items which may be tagged as "Domestic", "Retail" or "Business".
What is the correct configuration to get the next item from the queue that is tagged either "Retail" or "Business"?
To filter items tagged as either 'Retail' or 'Business', you should use the semicolon (;) to separate the tags in the Tag Filter parameter. The correct configuration for this would be 'Retail;Business', as the semicolon acts as an OR operator. This ensures that the filter will retrieve items tagged with either 'Retail' or 'Business'.
correct answer is A
It should be "C". You must separate the tags that you want with Semicolon.
; stands for And ,but we are looking for or condition , hence A should be correct. As it will look for any item not tagged as domestic.
C is not correct answer. In tag syntax ';' means OR, so condition "Retail;Business" means all cases, which has tag 'Retail' AND 'Business'
A is the answer
A is Correct
Yes, A is the correct answer.
A is correct. Filters are "AND" not "OR"
A seems to be correct, but why is C wrong?