Considering the message flow to an Avaya Aura® Contact Center (AACC) agent, which statement about the media path from the incoming caller is true?
Considering the message flow to an Avaya Aura® Contact Center (AACC) agent, which statement about the media path from the incoming caller is true?
In the context of an Avaya Aura® Contact Center (AACC), the media path for a call typically remains anchored on the Avaya Aura® Media Server for the entire duration of the call. This ensures that media handling, such as recording, monitoring, and applying features like music on hold, can be consistently managed. Therefore, the correct answer is that the media path is anchored on the Avaya Aura® Media Server for the duration of the call.
Answer should be D
D should be the right one