Which snap-in provides a single interface through which client components can manage and retrieve customer Information from Context Store, Multimedia
Database and CRM?
Which snap-in provides a single interface through which client components can manage and retrieve customer Information from Context Store, Multimedia
Database and CRM?
The correct answer is CustomerManagement Snap-in. This snap-in provides a single interface through which client components can manage and retrieve customer information from multiple sources including Context Store, Multimedia Database, and CRM. The name is self-explanatory and directly aligns with the functionality described in the question.
I think the answer shoud be Customer Management: https://documentation.avaya.com/bundle/AvayaOceanaSulutionDescription_r36/page/Avaya_Oceana_Clusters_overview.html
Yes, it is Customer Management Snapin