A customer wants to reduce costs in their contact center. They choose to employ Network Call Redirection (NCR) to eliminate as much private network cost as possible. The call center is using Best Services Routing (BSR) to distribute calls to multiple centers.
Which command in the vector would invoke NCR when using BSR?
To invoke Network Call Redirection (NCR) when using Best Services Routing (BSR), the appropriate command in the vector would be 'route-to number ~r11292414'. The tilde symbol (~) followed by an 'r' in the route-to command specifies that NCR should be used. This helps to route calls across the network efficiently, thereby reducing private network costs.
Correct!
Answer is D. Set "Net Redir" to y in BSR application plan to activate BSR with NCR.