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Question 3

Which two statements describe the 8D Troubleshooting Methodology? (Choose two.)

    Correct Answer: A, E

    The 8D Troubleshooting Methodology consists of eight steps that provide a logical and structured approach to identifying, isolating, and resolving issues. Additionally, the methodology ensures a thorough analysis of a failure, implements containment actions, and establishes measures for full resolution and future prevention. This methodology does not primarily focus on speed, nor does it specifically address the resolution of third-party integration issues or operational guarantees post-implementation.

Discussion
YiannisMOptions: BE

Correct answers are B,E

corso

A and E. Nothing about 8D is "quick".

Phonexia

From Avaya course : Faster Resolution, Work smarter and harder, Keeping a knowledge database for future issues

Phonexia

From Avaya course : Faster Resolution, Work smarter and harder, Keeping a knowledge database for future issues