How can the installer identify if a customer has the Call Center Elite package?
How can the installer identify if a customer has the Call Center Elite package?
To identify if a customer has the Call Center Elite package, the installer should check the System-Parameters Customer-Options Form and look for the 'EAS' field. EAS (Expert Agent Selection) is a feature associated with the Call Center Elite package.
C there is no call centre elite field
I agree, C is the right answer.
Correct Answer is C