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Question 42

How can the installer identify if a customer has the Call Center Elite package?

Check the System-Parameters Customer-Options Form, and look for the "Call Center Elite" field.

Check the Feature-Related System Parameters, and look for the "Call Center Elite" field.

Check the System-Parameters Customer-Options Form, and look for the "EAS" field.

Check the System-Parameters Customer-Options Form, and look for the "Vectoring" (3-0 Enhanced) field.

Correct Answer: C

To identify if a customer has the Call Center Elite package, the installer should check the System-Parameters Customer-Options Form and look for the 'EAS' field. EAS (Expert Agent Selection) is a feature associated with the Call Center Elite package.

Discussion

RomanExamTopicsOption: C

I agree, C is the right answer.

scooterlambmanOption: C

C there is no call centre elite field

wrecklessOption: C

Correct Answer is C