In a multi-site Best Services Routing (BSR) configuration, what is the purpose of the Status Poll vector?
In a multi-site Best Services Routing (BSR) configuration, what is the purpose of the Status Poll vector?
In a multi-site Best Services Routing (BSR) configuration, the Status Poll vector compares skills at its location and replies to the origin server with information on the best of these skills and estimated wait times (EWT). This process helps determine the best resource to handle the call based on current conditions, ensuring efficient call routing and optimal service delivery.
The right answer is C. Becouse,The status poll vector obtains information and returns it to the origin server; the call is not connected to the status poll VDN.
Correct!
D Same reference : page 57 Reply-best is only used in status poll vectors in multi-site Best Service Routing applications.
Answer is C, status poll compares resources and replied to the origin server with info on best resource.