Which two actions are required when configuring the Avaya Oceana® Webchat channel? (Choose two.)
Which two actions are required when configuring the Avaya Oceana® Webchat channel? (Choose two.)
When configuring the Avaya Oceana Webchat channel, it is crucial to Create the Chat Provider, which acts as the interface between the webchat and the Oceana solution. Additionally, deploying the ED Chat Flow is required to define the flow of the chat interactions, ensuring that chats are handled appropriately within the system.
Below are correct options Deploy ED Chat Flow Create Chat Provider
you have to integrate the webchat server
Deploy ED Chat Flow Create Chat Provider I have a flow whre the step are in from the training document