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What is the process for routing calls to one or more networked locations that appear as a single center called?

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Virtual Site Routing

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Multiple Routing

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Best Service Routing

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Interflow Routing

"}}]]}]]}],["$","div",null,{"className":"mx-auto max-w-[740px]","children":["$","details",null,{"className":"group","children":[["$","summary",null,{"className":"flex h-10 w-fit cursor-pointer items-center justify-center gap-2 rounded-full bg-brand px-8 font-heading text-sm font-medium text-white hover:bg-brand/90","children":[["$","span",null,{"className":"group-open:hidden","children":"Show Answer"}],["$","span",null,{"className":"hidden group-open:inline","children":"Hide Answer"}]]}],["$","div",null,{"className":"prose prose-sm prose-stone mx-auto mt-4 max-w-[740px] overflow-hidden pb-6 pt-2 md:prose-base","children":[["$","span",null,{"className":"font-medium","children":"Correct Answer: AD"}],["$","p",null,{"children":"The process for routing calls to one or more networked locations that appear as a single center is called Virtual Site Routing. This method allows different physical locations to function as though they are one call center."}]]}]]}]}]]]}],"$L24"]}]}]]

7492X Exam - Question 19

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