Considering the message flow to an Avaya Aura® Contract Center (AACC) Agent Desktop, which protocol is used to communicate between AACC and Avaya
Aura® Application Enablement Services (AES)?
Considering the message flow to an Avaya Aura® Contract Center (AACC) Agent Desktop, which protocol is used to communicate between AACC and Avaya
Aura® Application Enablement Services (AES)?
Considering the Avaya Aura® Contact Center (AACC) and its integration with Avaya Aura® Application Enablement Services (AES), the protocol used for communication between these two systems is TR87. TR87 is a protocol that provides control and management of multimedia contact center resources and is specifically designed for such integrations.
TR87 is ancient. TSAPI is correct.
answer is TR87
Correct answer is C TR87