All users should be able to transition issues in your project without restrictions.
However, some users complain that they cannot transition issues to the In Progress status. They can execute other transitions.
The workflow is shown below.
What should you request from the Jira administrator?
The issue seems to be that some users cannot transition issues to the 'In Progress' status while they can execute other transitions. This indicates that the restriction is likely due to conditions set on the transition to 'In Progress'. Removing existing conditions from the global 'In Progress' transition will remove any such restrictions, allowing all users to move issues to 'In Progress' freely.
I htink B