The HR team approaches you with new requirements they want you to implement:
✑ Allow users to send requests into Jira by emailing "[email protected]."
✑ Have those emails automatically turned into "Holiday Requests" in the HR project.
You have already set up an Incoming Mail Server and a mail handler to "Create a new issue or add a comment to an existing issue."
Which three additional options can you set with this mail configuration? (Choose three.)
With the given mail configuration for Jira, the additional options that can be set are creating new Jira users based on the From address, setting Assignees and Watchers, and setting a default Reporter. The creation of new Jira users based on the From address allows for user management when issues or comments are created from email, ensuring that the person sending the request is properly recorded. Setting Assignees and Watchers helps in automatically assigning the task to a specific user and notifying relevant team members. Lastly, setting a default Reporter ensures that issues created via email have a consistent and predefined user as the reporter if the sender does not match an existing user in Jira. Options like setting a custom field and setting the environment are not generally configurable through the default mail handler settings without additional scripting or automation, making them less viable as the correct options.
It should be A B C
I agree it 's ABC
A - Mail Handler has a create user feature B - Assignee and Watcher can be set using Automation rules and Mail Handler (add CC'd as watcher) feature. C - Reporter should be the user who sent the email