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CMQ-OE Exam - Question 2


The leader of a team that had formerly worked together exceptionally well has noticed several disagreements between team members since two new people joined the team two weeks ago. The leader should:

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Correct Answer: C

The leader should ask a facilitator to attend the next few meetings to help reduce conflict. This option provides an impartial authority who can help mediate disputes and provide strategies for conflict resolution, ensuring that the new team dynamic can integrate smoothly. Ignoring the problem (Option D) could exacerbate issues, while excluding new members from discussions (Option A) or singling them out (Option B) might create an unwelcoming environment.

Discussion

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4f400d2Option: C
Apr 14, 2025

Answer D is wrong. A team leader should address the conflict before it escalates. There is no golden rule that suggests waiting a week or more for new members to acclimate. The team has a history of working well together, but new team members have caused disruptions in group dynamics. In such cases, bringing in a facilitator can be helpful.

93f0a69
Sep 4, 2024

why should the leader do nothing?

IhsanUlHaqbutt
Sep 11, 2024

there is no logic behind the Answer D.

Emhurley05Option: D
Feb 12, 2025

I believe because it’s only 2 weeks. It takes time for team members to acclimate. I would give my team more time before I would address anything.

ZeroLordOption: C
Apr 30, 2025

I agree with 4f400d2, it is the leader responsibility to get involve whenever he is needed. He has to do something even asking them to wait and see where things will go is something.

Joey2105Option: D
May 3, 2025

D is wrong