CQE Exam QuestionsBrowse all questions from this exam

CQE Exam - Question 55


Analysis of data on all product returns is important because

I. Failure rates change with length of product usage.

II. Changes in design and in customer use are often well reflected.

III. Immediate feedback and analysis of product performance becomes available.

Show Answer
Correct Answer: D

Analysis of data on all product returns is crucial for several reasons, encompassing diverse aspects of product performance and customer interactions. Firstly, failure rates indeed change with the length of product usage, making it necessary to monitor them over time to understand and address potential issues. Secondly, changes in product design and customer usage patterns are often reflected in return data, offering insights that can guide further improvements. Lastly, having immediate feedback and analysis of returned products enables companies to respond promptly to any performance issues, enhancing overall product quality and customer satisfaction. Therefore, all three statements (I, II, and III) are correct and justify the importance of analyzing data on all product returns.

Discussion

1 comment
Sign in to comment
Sachindra_89Option: D
Jan 14, 2023

Analysis is required for all product brother saleable or return