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SUP-2023 Exam - Question 21


Which three steps should you take if your iPad stops responding to your keyboard or trackpad that's connected with the Smart Connector? (Choose three.)

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cwilson91Options: BCE
Jan 2, 2025

Explanation: B. Restart your iPad: Restarting can often resolve connectivity or software-related issues with the Smart Connector. C. Remove any other iPad case or cover: A third-party case or cover might interfere with the physical connection of the Smart Connector pins. E. Update your iPad to the latest version of iPadOS: Software updates often include fixes for hardware compatibility issues, including those involving the Smart Connector. Why not the other options? A. Go to Settings > General > Trackpad & Mouse > Reset: This option does not exist in iPadOS. D. Contact AppleCare: While this might be necessary if hardware issues persist, it's a last resort after troubleshooting the problem.