From a strategic customer relationship management (CRM) perspective, a company should strive to:
From a strategic customer relationship management (CRM) perspective, a company should strive to:
From a strategic customer relationship management (CRM) perspective, a company should strive to realize that the same approach may be inappropriate for all customers. Different customers have different needs, preferences, and behaviors, so a one-size-fits-all approach is not effective. Tailoring the strategy to meet the diverse requirements of different customer segments is essential for effective CRM.
same approach cannot be applied to all customers