Which of the following techniques would a company use to better understand how to adapt its product design to customer needs and wants?
Which of the following techniques would a company use to better understand how to adapt its product design to customer needs and wants?
Quality function deployment (QFD) is a structured process that helps companies identify and prioritize customer needs and translate those needs into specific product features and design requirements. QFD is specifically designed to align product design and development efforts with customer expectations, thus better adapting the product to meet customer needs and wants. Techniques like Total quality management (TQM), Statistical process control (SPC), and Design of experiments (DOE) focus more on improving overall quality, processes, and experimentation, rather than directly addressing customer preferences and translating them into product design.
A company would use Quality function deployment (QFD) to better understand how to adapt its product design to customer needs and wants. QFD is a structured process that helps companies identify and prioritize customer needs and translate those needs into specific product features and design requirements. By using QFD, companies can better align their product design and development efforts with customer expectations, resulting in products that better meet customer needs and wants. Total quality management (TQM), Statistical process control (SPC), and Design of experiments (DOE) are other quality management techniques that can be used to improve product design and development processes, but they are not specifically focused on understanding customer needs and wants
Quality function deployment (QFD) is a structured approach that helps companies translate the voice of the customer (VOC) into product design specifications