Which of the following statements regarding customer service is true?
Which of the following statements regarding customer service is true?
One of the attributes of service reliability is that shipments arrive damage-free. This is a practical and achievable aspect of providing reliable customer service in logistics. Ensuring that shipments are delivered without damage contributes significantly to customer satisfaction and is a realistic goal compared to other options.
One of the attributes of service reliability may mean that shipments arrive damage-free.