A company has prioritized customers A, B, and C, filling orders in that sequence. What are the impacts to customer service levels for customers B and C?
A company has prioritized customers A, B, and C, filling orders in that sequence. What are the impacts to customer service levels for customers B and C?
Customer B will have a higher service level because, based on the company’s prioritization and the available stock, customer orders are filled in the sequence of customers A, B, and then C. For Item 393, all customer orders are met from the existing stock. For Item 966, there's enough stock to fulfill customer A and B orders completely, but not customer C’s. For Item 769, after fulfilling customer A’s order, there are only 3 items left, which isn't sufficient to meet the orders of either customers B or C in full. Therefore, in cases where stock runs out, customer B’s order is prioritized and more likely to be partially fulfilled compared to customer C.
Correct answer is B. There are never enough items in stock for C and there is only a shortage for B on the 3rd item
should be B
any more comments? I dont understand this question and it was on my exam
Every time C will not be have enough stock to fulfill/