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Question 222

A company has prioritized customers A, B, and C, filling orders in that sequence. What are the impacts to customer service levels for customers B and C?

    Correct Answer: B

    Customer B will have a higher service level because, based on the company’s prioritization and the available stock, customer orders are filled in the sequence of customers A, B, and then C. For Item 393, all customer orders are met from the existing stock. For Item 966, there's enough stock to fulfill customer A and B orders completely, but not customer C’s. For Item 769, after fulfilling customer A’s order, there are only 3 items left, which isn't sufficient to meet the orders of either customers B or C in full. Therefore, in cases where stock runs out, customer B’s order is prioritized and more likely to be partially fulfilled compared to customer C.

Discussion
NowazOption: B

Correct answer is B. There are never enough items in stock for C and there is only a shortage for B on the 3rd item

saeyOption: B

should be B

WijithaOption: B

Every time C will not be have enough stock to fulfill/

cscp2023

any more comments? I dont understand this question and it was on my exam