Exam CSCP All QuestionsBrowse all questions from this exam
Question 300

A manufacturer is in the process of segmenting customer markets for its products. What is the most appropriate customer factor to use in identifying the segments?

    Correct Answer: C

    The most appropriate customer factor to use in segmenting customer markets is the customer brand image. Segmenting based on customer brand image allows the manufacturer to understand how different customer groups perceive the brand and its products. This understanding can help tailor marketing strategies, product offerings, and communication to meet the preferences and needs of each segment. By focusing on customer brand image, the manufacturer can identify and target distinct customer groups more effectively, enhancing customer satisfaction and loyalty.

Discussion
DaesmaOption: A

One of the most effective approaches to segmentation is to consider the profitability of customer purchases. Customers who generate higher profit margins may justify a higher level of service or customized products.

yassernagaOption: C

C : is the most closed right answer because when try to segmentation the customers should based on the customers needs not based on the product ( cost of goods or the profit margin ) so the most closed answer is C the brand image for each segment Customer brand image reflects how customers perceive the brand and its products. It encompasses factors such as brand reputation, perceived quality, trustworthiness, and brand loyalty. Segmenting customers based on brand image allows the manufacturer to target different customer groups with tailored marketing strategies, product offerings, and messaging that resonate with their perceptions and preferences.

Aswin_akrOption: C

Option C is the answer

Rajiv8047Option: C

Customer brand image reflects how customers perceive and associate with a brand. Segmenting based on brand image helps identify groups of customers who may have different perceptions, preferences, or behaviors related to the manufacturer's products.

BakrAminOption: C

C more relevant to segmenting customers