Which of the following types benchmarking would a company utilize in order to determine why a significant gap exists in its order fill rates?
Which of the following types benchmarking would a company utilize in order to determine why a significant gap exists in its order fill rates?
Process benchmarking involves analyzing the processes and workflow within a company to identify inefficiencies and areas for improvement. In this case, a company would utilize process benchmarking to investigate why a significant gap exists in its order fill rates by examining and comparing their processes against best practices or industry standards.
According to the APICS Dictionary Process Benchmarking is synonymous with Performance Benchmarking. That would make A or B the correct answer.