An Alexa Skill Builder is developing a complex skill to help users purchase items. The Builder has implemented the default AMAZON.HelpIntent, but when users ask for help they always reach the same unhelpful result.
How should the Builder enhance the experience to guide the users toward the end goal?
To enhance the user experience, it is essential to provide contextually relevant help. By checking the state of the user conversation when the AMAZON.HelpIntent is received, the Skill Builder can craft responses that are directly related to where the user is in their interaction. This approach ensures that users receive specific guidance for their current situation, helping them move toward their end goal more effectively.
A is correct