A company is assessing its AWS Business Support plan to determine if the plan still meets the company’s needs. The company is considering switching to AWS Enterprise Support.
Which additional benefit will the company receive with AWS Enterprise Support?
AWS Enterprise Support provides a dedicated Technical Account Manager (TAM) to offer consultative architectural and operational guidance delivered in the context of the company's applications and use cases. This designated TAM assists in getting the greatest value from AWS services, which is an additional benefit exclusive to the AWS Enterprise Support plan compared to the AWS Business Support plan.
D is the correct answer. Everyone that is selecting C is not reading the full answer for C correctly. It says that the TAM is for monitoring and optimization. However, if you go to the AWS page that lists the differences between the plans (https://aws.amazon.com/premiumsupport/plans/), you'll see that the TAM is actually for Architectural and Operational guidance, NOT monitoring and optimization. Here's the text from that page: "Designated Technical Account Manager (TAM) to provide consultative architectural and operational guidance delivered in the context of your applications and use-cases to help you achieve the greatest value from AWS"
according to https://aws.amazon.com/premiumsupport/plans/ Enterprise on-ramp gets a pool of TAMs while Enterprise gets a designated TAM. That is why my answer is C
Hello, I disagree. Even though option D might be appealing to you, it is not a unique feature of the Enterprise Support plan. This high-touch, consultative support from a dedicated TAM is the primary additional benefit that the company will receive by switching to the AWS Enterprise Support plan.Therefore, the correct answer is C. A designated technical account manager (TAM) to assist in monitoring and optimization.
Enterprise on-ramp: A pool of Technical Account Managers to provide proactive guidance, and coordinate access to programs and AWS experts Enterpise: a designated Technical Account Manager (TAM) to provide consultative architectural and operational guidance delivered in the context of your applications and use-cases to help you achieve the greatest value from AWS https://aws.amazon.com/premiumsupport/plans/
AWS Enterprise Support: a designated Technical Account Manager (TAM) to provide consultative architectural and operational guidance delivered in the context of your applications and use-cases to help you achieve the greatest value from AWS
C is correct: https://aws.amazon.com/premiumsupport/plans/enterprise/ B isn't correct because no mail contact 24x7 access to Cloud Support Engineers via phone, chat, and web.
C us correct AWS Enterprise Support provides a comprehensive suite of resources, including proactive planning, advisory services, automation tools, communication channels, and 24/7 expert support. Our Support engineering team is trained in all technical domains covered by AWS, and is available to provide you with general guidance, how-to advice, best practice help, troubleshooting, and operational support. You will also get access to a Technical Account Manager (TAM) who will provide consultative architectural and operational guidance delivered in the context of your applications and use-cases to help you achieve the greatest value from AWS.
You have provided evidence as to why D is the correct answer and not C. The TAM provides architectural guidance, not monitoring and optimization.
So monitoring and optimization can't fall under operations? just asking
https://aws.amazon.com/premiumsupport/plans/
C is correct
Answer C as Enterprise support plan has TAM
Answer is "C" Yo! where is the 24 hour TAM for Business?
answer "B" is the correct answer. AWS Business Support Plan (24/7):- -> Intended to be used if you have production workloads. ->Trusted Advisor – Full set of checks + API access -> 24x7 phone, email, and chat access to Cloud Support Engineers AWS Enterprise On-Ramp Support Plan (24/7):- -> Intended to be used if you have production or business critical workloads -> All of Business Support Plan + -> Access to a pool of Technical Account Managers (TAM) -> Concierge Support Team (for billing and account best practices) -> Infrastructure Event Management, Well-Architected & Operations Reviews
Answer is "C" Yo! where is the 24 hour TAM for Business?