A company uses an Amazon Elastic Kubernetes Service (Amazon EKS) cluster to deploy its web applications on containers. The web applications contain confidential data that cannot be decrypted without specific credentials.
A DevOps engineer has stored the credentials in AWS Secrets Manager. The secrets are encrypted by an AWS Key Management Service (AWS KMS) customer managed key. A Kubernetes service account for a third-party tool makes the secrets available to the applications. The service account assumes an IAM role that the company created to access the secrets.
The service account receives an Access Denied (403 Forbidden) error while trying to retrieve the secrets from Secrets Manager.
What is the root cause of this issue?