A company runs an on-premises contact center for customers. The company needs to migrate to a cloud-based solution that can deliver artificial intelligence features to improve user experience.
Which AWS service will meet these requirements?
A company runs an on-premises contact center for customers. The company needs to migrate to a cloud-based solution that can deliver artificial intelligence features to improve user experience.
Which AWS service will meet these requirements?
D is correct
D. Amazon Connect Amazon Connect is a cloud-based contact center service that enables companies to provide better customer service at a lower cost. It includes built-in artificial intelligence features, such as speech recognition and sentiment analysis, to enhance the user experience. (D. Amazon Connect Amazon Connect is a cloud-based contact center service that enables companies to provide better customer service at a lower cost. It includes built-in artificial intelligence features, such as speech recognition and sentiment analysis, to enhance the user experience.
Amazon Connect integrates easily with AI and machine learning features to enhance the user experience.
Amazon Connect is a cloud-based customer contact center service offered by Amazon Web Services (AWS), enabling businesses to manage customer interactions through voice, chat, and email, all within a single platform