Which of the following are included in AWS Enterprise Support? (Choose two.)
Which of the following are included in AWS Enterprise Support? (Choose two.)
AWS Enterprise Support includes an AWS Technical Account Manager (TAM) who acts as a primary point of contact for technical guidance, planning, and best practices. Additionally, it offers support for third-party software integration with AWS services, which includes troubleshooting, configuration guidance, and best practices for integrating and optimizing applications on the AWS platform. These features are specifically mentioned as part of the AWS Enterprise Support plan.
Correct Answer is A&D, hope this picture summary helps --> https://i.ytimg.com/vi/0LQcq_zyNmg/maxresdefault.jpg
1 image, all answers solved.
A. TAM is included B. offered by AWS partners, not by AWS. So, Not B C. It's a consulting service from AWS. Not C. D. support of 3rd-party software is the responsibility of customers or 3rd parties. E. is included. A & E are the answers.
E can't be correct. Response time is 15 mins. I think the answer is A&D. With Enterprise, you get 3rd-party software support. https://aws.amazon.com/premiumsupport/plans/
Yes absolutely right. the answer is A and E AWS doesnt provide suppport of 3rd party software
https://aws.amazon.com/premiumsupport/plans/ TAM and Interoperability and configuration guidance and troubleshooting for Third-Party Software Support
https://aws.amazon.com/premiumsupport/plans/ Not E: Business/Mission-critical system down: < 15 minutes
E is not correct option as Response time is less than 15 minutes not 5 minutes if a production system has a service interruption
not e, it's 15min not 5 min
A + D(Third-party software support Guidance, configuration, and troubleshooting of AWS interoperability with many common operating systems, platforms, and application stack components.) https://aws.amazon.com/premiumsupport/plans/enterprise/
AD is the answer.
Correct Answer is A&D
This one is A,D. See this link https://aws.amazon.com/premiumsupport/plans/ Here you will find that 3rd Party Support is provided in the Business and Enterprise support plans. TAM is only provided in the Enterprise plan.
E (5 minute response) isn't right, per: https://aws.amazon.com/premiumsupport/plans/ General guidance: < 24 hours System impaired: < 12 hours Production system impaired: < 4 hours Production system down: < 1 hour Business/Mission-critical system down: < 15 minutes
Business/Mission-critical system down: < 15 minutes --- not 5min. So A and D are correct.
With Enterprise level support you get: Third-party software support for guidance, configuration, and troubleshooting of AWS interoperability with many common OSs, platforms, and app stack components. You will also get access to a Technical Account Manager (TAM) who will provide consultative architectural and operational guidance delivered in the context of your apps and use-cases to help you achieve the greatest value from AWS.
A&D is the correct answer.
https://aws.amazon.com/premiumsupport/plans/enterprise/
AE E because Enterprise plan has 15 minutes or less response time for business-critical issues
AE Because Third Party Integration is not exclusive to Enterprise only but also Business plan
https://aws.amazon.com/premiumsupport/plans/enterprise/ designated Technical Account Manager (TAM) to coordinate access to proactive / preventative programs and AWS subject matter experts. Response times for general guidance is less than 24 hours, system impaired is less than 12 hours, production system impaired is less than 4 hours, production system down is less than an hour, and business critical system down is less than 15 minutes.
yeah less than 15 minutes response,not 5-minute response time every time
But the choice is 5 mins
there's no 5-min response option available from AWS
there's no 5-min response option available from AWS
correct is AD
AD is correct ans
Selected Answer: AE
AD are the correct options
B. AWS partner-led support: AWS partner-led support refers to support provided by AWS partners, rather than by AWS directly. It is not included in AWS Enterprise Support. D. Support of third-party software integration to AWS: AWS Enterprise Support does not include support for integrating third-party software with AWS. E. 5-minute response time for critical issues: AWS Enterprise Support does not guarantee a specific response time for critical issues. It provides a range of support options, including 24x7 access to technical support, to help you resolve issues as quickly as possible.
B. AWS partner-led support: AWS partner-led support refers to support provided by AWS partners, rather than by AWS directly. It is not included in AWS Enterprise Support. D. Support of third-party software integration to AWS: AWS Enterprise Support does not include support for integrating third-party software with AWS. E. 5-minute response time for critical issues: AWS Enterprise Support does not guarantee a specific response time for critical issues. It provides a range of support options, including 24x7 access to technical support, to help you resolve issues as quickly as possible.
The word integration in option D seems confusing. Since AWS does provide third-party application support, D seems like the correct choice along with A https://aws.amazon.com/premiumsupport/third-party-applications/
A. AWS technical account manager (TAM) C. AWS Professional Services AWS Enterprise Support is designed for large, complex organizations that require a higher level of support. It includes a number of additional benefits compared to the standard support plan, including: A dedicated AWS technical account manager (TAM), who acts as a single point of contact for technical support, best practices, and guidance. AWS Professional Services, which provides access to a team of experts who can help with architecture design, migrations, and other technical projects. B. AWS partner-led support and D. Support of third-party software integration to AWS are not included in the AWS Enterprise Support. E. 5-minute response time for critical issues is not a standard service that AWS provides to any of their support plans. It's based on the SLA (Service Level Agreement) that is agreed upon during the purchase of the support plan.
A and D, response time is 15 minutes: Response times for general guidance is less than 24 hours, system impaired is less than 12 hours, production system impaired is less than 4 hours, production system down is less than an hour, and business critical system down is less than 15 minutes
https://aws.amazon.com/premiumsupport/plans/enterprise/ Answer Is A & D
The minimum response time in the Enterprise plan is 15 minutes.
https://aws.amazon.com/premiumsupport/plans/enterprise/ Answer Is A & D
E is wrong because response time is 15 mins
A. AWS technical account manager (TAM): AWS Enterprise Support provides access to a dedicated technical account manager (TAM) who acts as a single point of contact for the customer. The TAM helps with operational and technical guidance, architectural reviews, and ongoing support to ensure the customer's success on AWS. D. Support of third-party software integration to AWS: AWS Enterprise Support includes support for integrating third-party software with AWS services. This support helps customers with troubleshooting, guidance, and best practices for integrating and optimizing their applications and software on the AWS platform.
I can't help but wonder if "5 minutes" in option E was a typo, and it was supposed to be "15 minutes". It would make answer far less debatable.
https://aws.amazon.com/premiumsupport/plans/enterprise/
The two features included in AWS Enterprise Support are: A. AWS technical account manager (TAM) E. 5-minute response time for critical issues AWS Enterprise Support provides access to a dedicated technical account manager (TAM) who acts as a primary point of contact for technical guidance, planning, and ongoing support. Additionally, it offers a 5-minute response time for critical issues, ensuring rapid assistance and resolution for urgent matters.
A. AWS Technical Account Manager (TAM): A dedicated TAM provides proactive guidance and expertise to help you achieve your goals. E. 5-minute response time for critical issues: AWS Enterprise Support offers a 24/7 response time of 15 minutes or less for critical (Severity 1) issues, ensuring prompt support during urgent situations.
A&E is the correct answer
Not E Business/Mission-critical system down: < 15 minutes
There is no 5 mins response time option available. It would be 15 mins. AD correct
A and D is the right answer, https://aws.amazon.com/premiumsupport/plans/enterprise/
AD is the right answer: https://aws.amazon.com/premiumsupport/plans/enterprise/
https://aws.amazon.com/premiumsupport/plans/
Vote for A & D
answer A & D
Vote for A D
https://aws.amazon.com/premiumsupport/plans/enterprise/ designated Technical Account Manager (TAM) to coordinate access to proactive / preventative programs and AWS subject matter experts. Response times for general guidance is less than 24 hours, system impaired is less than 12 hours, production system impaired is less than 4 hours, production system down is less than an hour, and business critical system down is less than 15 minutes.
A&D is the correct answer.
A and D
Problem with D, that business and up, is the same support for third party. Problem with E, that is 15 minutes not 5.
The answer is AD
A and D. Option "E" is stating that the response time is 5 minutes, not that it "may" be 5 minutes.
The answer is AC. "The Professional Services team at AWS is responsible for assisting enterprise customers as they shift to the cloud by incorporating our services into their overall architecture." https://www.amazon.jobs/en/teams/professional-services
Yes.. but they are not a part in Enterprise plan
AD is the answer.
E for critical issues
Selected Answer: AC
correct answer is A c
A and E should be the correct answers.
A and C.
Here is the explanation The two options included in AWS Enterprise Support are: A. AWS technical account manager (TAM) E. 5-minute response time for critical issues Option B (AWS partner-led support) is not included in AWS Enterprise Support. Option C (AWS Professional Services) is a separate offering from AWS Support. Option D (Support of third-party software integration to AWS) is not specifically mentioned as part of AWS Enterprise Support.
See the https://i.ytimg.com/vi/0LQcq_zyNmg/maxresdefault.jpg - that our friend danielolasupo02 provide
A & E correct ans
The correct options are A and D. Support for third party software is included in the Enterprise Support plan. See https://aws.amazon.com/premiumsupport/plans/enterprise/
A. AWS technical account manager (TAM) E. 5-minute response time for critical issues Explanation: AWS Enterprise Support includes a dedicated technical account manager (TAM) and a 5-minute response time for critical issues. It also includes support of third-party software integration to AWS. AWS Professional Services and partner-led support are not included in AWS Enterprise Support.
E option is absulately wrong. Answer is A and D. A is obvious why. For option D is Third-party software support is available only to AWS Support customers enrolled for Business or Enterprise Support. https://aws.amazon.com/premiumsupport/third-party-applications/#:~:text=Third%2Dparty%20software%20support%20is,for%20Business%20or%20Enterprise%20Support.
A. AWS technical account manager (TAM) E. 5-minute response time for critical issues.
D can`t be. AWS support covers AWS services and infrastructure only.
https://aws.amazon.com/premiumsupport/plans/enterprise/ Changing my response, AD is correct, AE is incorrect. If it was 15-minute, the correct answer would be ADE.
A. AWS technical account manager (TAM) D. Support of third-party software integration to AWS
The options included in AWS Enterprise Support are: A. AWS technical account manager (TAM) E. 5-minute response time for critical issues These two options are included in AWS Enterprise Support. A Technical Account Manager (TAM) provides personalized technical guidance and support, acting as a single point of contact for the customer within AWS. The 5-minute response time for critical issues ensures rapid assistance for urgent problems. The other options are not part of the standard AWS Enterprise Support package.
It's: Business/Mission-critical system down: < 15 minutes not 5. Source: https://aws.amazon.com/premiumsupport/plans/
The two components included in AWS Enterprise Support are: A. AWS technical account manager (TAM): AWS Enterprise Support provides customers with access to a dedicated Technical Account Manager (TAM) who can assist with AWS infrastructure and services, offer best practices guidance, and help optimize AWS resources. E. 5-minute response time for critical issues: AWS Enterprise Support offers a faster response time for critical issues, aiming to respond to these issues within 5 minutes after initial contact. AWS partner-led support (Option B), AWS Professional Services (Option C), and support of third-party software integration to AWS (Option D) are not explicitly included in AWS Enterprise Support and may be separate arrangements or services.
Both A & D
Both A & D
The two components included in AWS Enterprise Support are: A. AWS technical account manager (TAM) E. 5-minute response time for critical issues AWS Enterprise Support provides access to a dedicated AWS Technical Account Manager (TAM) who serves as the primary point of contact for technical guidance and assistance. Additionally, it offers a 5-minute response time for critical issues, ensuring rapid resolution of urgent problems.
Which of the following are included in AWS Enterprise Support? (Choose two.) A. AWS technical account manager (TAM) D. Support of third-party software integration to AWS
The anwer is A and E - In AWS Enterprise level support - we have TAM , <15 minutes business/misison critical system down support , and <5 minutes for critical workloads - the customer can avail the AWS Incident Detection and Response (Custom support for critical applications) for enterprise support plans with an additional fee which will provide the less than 5 minutes assitance for critical workloads https://aws.amazon.com/premiumsupport/plans/?refid=44307514-e1f3-460c-9905-c9d33f83ba5c
This means that AWS aims to respond within 15 minutes or faster, but the exact response time isn't always fixed at 5 minutes.
A and E are the correcct option, D is not the corrct option as AWS Provdes third party software support and that is only for interoperability, configuration guidance and troubleshooting, but in the question it says third party software support integration support which doesnt provide AWS
A & D is the correct answer it can not be E ,as the AWS enterprise support --> 15 minute response time for business critical workloads not 5 mins response time --> it is tricky check : https://aws.amazon.com/premiumsupport/plans/