Creditors must retain for 25 months after the date that an offer of credit is made (12 months for business applicants with gross revenues of $1 million or less) the following items EXCEPT:
Creditors must retain for 25 months after the date that an offer of credit is made (12 months for business applicants with gross revenues of $1 million or less) the following items EXCEPT:
Creditors must retain the text of any prescreened solicitation, all other written information concerning the applicant, and the list of criteria used to select recipients for the specified duration. However, they are not required to retain records of complaints regarding the solicitation.
B, page 119.
D. Any record of complaints regarding the solicitation. Creditors are required to retain various items related to prescreened solicitations, including the text of the solicitation, all other written information concerning the applicant, and the list of criteria used to select recipients. However, there is no requirement to retain records of complaints regarding the solicitation.