Consumers are not considered to be the customers if they do not have continuing relationship with the financial institution. A relationship is considered NOT to be a continuing relationship if:
Consumers are not considered to be the customers if they do not have continuing relationship with the financial institution. A relationship is considered NOT to be a continuing relationship if:
A consumer is not considered to have a continuing relationship with a financial institution if the consumer obtains financial services only in isolated transactions, such as using an ATM. Additionally, purchasing airline tickets or travel insurance in an isolated transaction also does not establish a continuing relationship. These scenarios do not involve ongoing engagement with the financial institution.
The correct answer is A. The consumer obtains financial services only in isolated transactions, such as using an ATM. This option describes a scenario where the interaction between the consumer and the financial institution does not establish a continuing relationship as defined under regulations like the Gramm-Leach-Bliley Act (GLBA), which focuses on customer relationships involving ongoing financial services or transactions. Isolated transactions do not create the kind of continuing relationship that would classify the consumer as a "customer" under the GLBA.
A, page 1150.