Question 6 of 120

Voice of the Customer is a Lean Six Sigma technique to determine the ___________ attributes of a product or service.
Answer

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The suggested answer is C.

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Question 7 of 120

Benefits and working conditions would be primarily the concern of which of the following?
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The suggested answer is B.

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Question 8 of 120

In the expression Y = f(Xn) Y, the output, is the ___________ variable and Xn, the inputs, are the __________ variables.
Answer

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The suggested answer is D.

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Question 9 of 120

When we assess the Voice of the Customer we are attempting to determine the gaps in our processes between "what is" and __________________.
Answer

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The suggested answer is D.

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Question 10 of 120

Which of the following would likely not be a CTQ (Critical-to-Quality) for the purchase of a product?
Answer

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The suggested answer is D.

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