Question 6 of 120
In the expression Y = f(Xn) Y, the output, is the ___________ variable and Xn, the inputs, are the __________ variables.
    Correct Answer: D

Question 7 of 120
When we assess the Voice of the Customer we are attempting to determine the gaps in our processes between "what is" and __________________.
    Correct Answer: D

Question 8 of 120
Which of the following would likely not be a CTQ (Critical-to-Quality) for the purchase of a product?
    Correct Answer: D

Question 9 of 120
The Pareto Chart is a tool that displays data that typically follows what ratio?
    Correct Answer: B

Question 10 of 120
Al bought a handheld GPS from his local electronics store. When he entered an address it would not function. For the manufacturer of the GPS this would be categorized as what type of cost?
    Correct Answer: C