ServiceNow CIS-APM Exam Questions

Question 6 of 30

Which attributes can be used to categorize business applications? (Choose four.)

A.

Application Score

B.

Application Name

C.

Application Family

D.

Portfolio

E.

Category

F.

Business Unit

Suggested Answer: B, C, D, E

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Question 7 of 30

The capability map provides a hierarchical view of the business capabilities in an organization. How many levels does the capability hierarchy support in its series?

A.

7

B.

8

C.

10

D.

6

Suggested Answer: D

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Question 8 of 30

Why would enterprise architects be interested in APM outcomes? (Choose two.)

A.

Understand incident counts by application

B.

Understand what software licenses need to be reclaimed

C.

Understand the landscape of technology standards and lifecycle plans

D.

View business capabilities supported by applications

Suggested Answer: C, D

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Question 9 of 30

What relationship type is used to describe a relationship between a business capability and a business application?

A.

Used: Used by

B.

Depends on: Used by

C.

Provides: Provided by

D.

Runs on: Runs

Suggested Answer: C

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Question 10 of 30

When a business application request is approved, a record is created in the business application table. What is the state of the business application at this point?

A.

Implementing

B.

Retired

C.

In Production

D.

Pilot

Suggested Answer: A

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