Salesforce Public Sector Solutions Accredited Professional Exam Questions

Question 6 of 96

Bobahaven has implemented the Licenses, Permits, and Inspections modules of Salesforce Public Sector Solutions to enable their permit application and approval processes.
Permits received over 12 months require additional manager sign-off before approval. For regulatory compliance, the application’s history and approval must be auditable.
What will the technical consultant suggest to Bobahaven as the solution for this requirement?

Implement an approval process that routes an approval request to the user’s manager when the application duration is longer than 12 months.

Implement a Flow to identify applications over 12 months and assign ownership of the application to the user’s manager for approval.

Implement Business Rules Engine to identify applications over 12 months and train staff to use Chatter to request approval from their manager.

Implement an approval escalation rule that escalates applications to the user’s manager when the application duration is longer than 12 months.

Correct Answer: A

Question 7 of 96

A Technical Consultant at the Department of Disaster Assistance is designing a solution for the eSignature related use cases. As part of the research, the architect discovered that Public Sector Solutions provide DocuSign integration without custom coding.
Which of the three functionalities is readily available with this functionality? (Choose three.)

Send a contract document for review and signatures.

Automatically invalidate a contract document that is pending signatures if a new contract document supersedes it.

Ability/Request to update the contents of the documents before signing by the reviewer

Track the signed contract document and update the contract record status.

Approval process to invalidate a contract document that is pending signatures if a new contract document supersedes it.

Correct Answer: A, B, D

Question 8 of 96

An agency plans to roll out Public Sector Solutions for implementing Licensing and Inspections. As part of the rollout strategy, one of the features they need to enable is Person Accounts.
Which statement is true regarding Person Accounts?

Record Types are not supported for Person Accounts.

The Person Account model uses the standard Account object to hold the details about a person.

Person Accounts bring together fields from Opportunity and Contact.

After Person Accounts is enabled in an org, it can be disabled again.

Correct Answer: B

Question 9 of 96

A Public Sector Organization (PSO) is currently managing an ongoing emergency by utilizing Emergency Response Management. The PSO would like to gain further insights and use their data in Salesforce to help them analyze their data and understand where they need to increase their focus.
What are two preconfigured Dashboards available in the Emergency Response Management package that the Technical Consultant can recommend to the PSO for rapid rollout? (Choose two.)

Global Emergency View

Visits

Emergency Requests Overview

Emergency Hotspots

Correct Answer: A, C

Question 10 of 96

A user called in for a status update on their application. In reviewing the application, the caseworker has come to find out that the application was incorrectly prioritized. The case worker’s supervisor advised the case worker to check the decision log to see exactly why the application was prioritized the way it was. However, the caseworker cannot see the component even though the Administrator has confirmed it is on the page layout.
What should the Administrator check for next?

Verify that the case worker has the Rules Engine Runtime permission.

Verify that the case worker has OmniStudio Admin permission.

Verify that the case worker has OmniStudio User permission.

Verify that the case worker has the Decision Explainer Permission set.

Correct Answer: D