The Performance Analyzer (PAL) is the appropriate tool to gather and analyze performance data for an application. PAL collects detailed performance metrics and helps in identifying performance bottlenecks, analyzing the time taken for each step or process, and pinpointing the source of delays. This makes it suitable for assessing the form submission times and understanding why it takes five seconds to complete a step.
The Purge/Archive wizard is designed to optimize application performance by removing old data that is no longer needed. Specifically, it addresses performance issues by removing old cases from the respective database table, thereby reducing the amount of data the application needs to process and manage. This helps in maintaining an efficient and fast-performing database.


To prevent the application from using the rule in TGB-HRApps-Work-Review, you should save a new version of the rule applied to TGB-HRApps-Work-Review and set its availability to Withdrawn. Setting a rule to Withdrawn ensures that not only this particular version but all lower versions of the rule are ignored in the rule resolution process, effectively preventing the rule from being used.

To reset the circumstancing for the AccountOpen case type, the correct approach is to copy the non-circumstanced rule to the AccountOpen class and select the base rule option. This forces the system to prioritize the base rule, effectively ignoring the circumstanced versions in the specialized class, thus meeting the requirement of no longer specializing the service level for AccountOpen cases.