Box 1: Out-of-the-box -
Technicians can use the Field Service (Dynamics 365) mobile app to scan barcodes.
Box 2: Power Automate -
Administrators can replace Dynamics 365 workflows with Power Automate flows for Field Service Mobile processes like geofencing, geofence alerts, and push notifications.
By using Power Automate for Field Service Mobile processes, you can:
Connect and run workflows within Dynamics 365 and between other outside applications.
Delete records and schedule jobs.
Perform robust approvals.
Reference:
https://docs.microsoft.com/en-us/dynamics365/field-service/mobile-power-app-system-barcode-scanning https://docs.microsoft.com/en-us/dynamics365/field-service/mobile-workflow-to-flow
