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Microsoft MB6-897

exam

Verified practice questions with detailed answers, clear explanations, and community discussion.

  • 91

    questions

  • 9 days ago

    last updated

  • 4.8/5

    overall rating

Question 1 of 91

You retail store charges a five percent sales tax on all transactions.

You need to ensure that you can remove the sales tax from store transactions when customers are exempt from sales tax.

Which two actions should you perform? Each correct answer presents part of the solution.

Answer choices
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Correct answers: A, C

Question 2 of 91

You manage a chain of retail stores and kiosks.

Retail kiosks stores report intermittent network connectivity issues.

You need to ensure that kiosks can perform shift and transaction operations when they are not connected to the companys main office.

What should you configure?

Answer choices
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Correct answer: C

To ensure retail kiosks can perform shift and transaction operations when they are not connected to the company's main office, you should configure the Retail Store Scale Unit. This component of Dynamics 365 Commerce is designed to provide local data and functionality, allowing retail operations to continue smoothly even when the network connectivity to the main office is interrupted.

Question 3 of 91

You need to create a call center.

Which three actions can you perform on the Call center form? Each correct answer presents a complete solution.

Answer choices
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Correct answers: A, C, E

When configuring a call center, you can perform several actions on the Call center form. First, you can configure a product catalog, which is essential for managing the products you offer through the call center. Second, you can create scripts that appear in the sales order form, which helps guide call center agents during customer interactions. Third, you can create a channel, which is necessary for establishing the call center as a sales channel within your system. These actions are critical for setting up and managing a call center effectively.

Question 4 of 91

You are configuring the Retail catalog approval workflow. You delegate and assign work items to workflow users.

You need to manually assign a new task to a user.

What should you do?

Answer choices
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Correct answer: C

To manually assign a new task to a user in the context of a Retail catalog approval workflow, you should create a manual task, add it to the workflow temporarily, and remove it once the task is complete. This ensures that the task is integrated into the workflow process and can be tracked and managed within the system. Creating a new work item email template or workflow notification doesn't directly assign the task but merely informs the user, which does not fulfill the requirement to manually assign the task.

Question 5 of 91

You create a new retail store. You are configuring sales tax for the store.

Which three actions should you perform? Each correct answer presents part of the solution.

Answer choices
Show answer

Correct answers: A, C, D

To configure sales tax for a new retail store, you should set up a sales tax group to define the different taxes that will be used. Additionally, you should set up item sales tax groups to assign specific tax rates to different categories of products. Lastly, you need to assign a sales tax group to the store to ensure that the taxes are applied correctly to transactions.

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May 11, 2026
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Honestly, I had already gone through the official documentation quite thoroughly, but still didn't feel fully confident going in. This helped things finally click for me. I realized I knew the material, but just hadn't connected all the pieces yet.
Alisha Kelly
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Apr 9, 2026
Used this along with Microsoft Learn and the combo worked really well. The practice questions made the stuff I'd read actually stick. Passed first attempt, no complaints from me.
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Jun 2, 2025
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Gabriele Ghesla
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May 11, 2026
As this was my first certification exam, I was understandably nervous about what to expect. These study materials made the preparation process much easier, and many of the questions closely reflected those on the actual exam.
Charles Sirois
Canada
May 5, 2026
Wasted about a month going through the free dump sites scattered all over reddit, half the answers were wrong and the other half were for a version of the exam that doesn't even exist anymore. Eventually gave in and paid the small fee here, and the difference was night and day.
Lance Chambers
United States
Apr 11, 2026
Honestly, I had already gone through the official documentation quite thoroughly, but still didn't feel fully confident going in. This helped things finally click for me. I realized I knew the material, but just hadn't connected all the pieces yet.
Alisha Kelly
Italy
Apr 9, 2026
Used this along with Microsoft Learn and the combo worked really well. The practice questions made the stuff I'd read actually stick. Passed first attempt, no complaints from me.
Casper Claassen
Netherlands
Jun 2, 2025
The content is accurate and clearly presented, and it's more affordable than competitors. The team has been incredibly responsive whenever I've had an issue, and they've been open to small changes that improve the platform.
Gabriele Ghesla
Italy
Apr 13, 2026
I don't usually leave reviews, but this one felt worth sharing. The questions were quite close to what actually appeared on the exam, more than I expected. I spent about a week going through the material before my test, and it helped me feel more prepared.
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Remi Nuyts
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Apr 9, 2026
I had a smooth experience from start to finish. Access was available right away, no technical issues, which made it easy to get started. The content felt relevant and aligned well with what I was looking for.
Archie Hopkins
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Apr 11, 2026
Does what it says it does. Content felt solid, nothing confusing to navigate and I didn't run into any weird issues. I been putting off scheduling the exam for a while and going through this gave me enough confidence to finally book it and pass.
Nancy Mcbride
United States
May 8, 2026
A very quick response was received via email when a link issue occurred. The study materials provided were high quality and extremely helpful. I was able to complete the test successfully. Many thanks for the excellent support.
Neil Savage
United States
Apr 13, 2026
I don't usually leave reviews, but this one felt worth sharing. The questions were quite close to what actually appeared on the exam, more than I expected. I spent about a week going through the material before my test, and it helped me feel more prepared.
Morgan Farmer
United Kingdom
May 4, 2026
Passed ITIL 4 Foundation with 87%. Material was enough by itself.
Remi Nuyts
United States
Apr 9, 2026
I had a smooth experience from start to finish. Access was available right away, no technical issues, which made it easy to get started. The content felt relevant and aligned well with what I was looking for.
Archie Hopkins
United States
Apr 11, 2026
Does what it says it does. Content felt solid, nothing confusing to navigate and I didn't run into any weird issues. I been putting off scheduling the exam for a while and going through this gave me enough confidence to finally book it and pass.
Nancy Mcbride
United States
May 8, 2026
A very quick response was received via email when a link issue occurred. The study materials provided were high quality and extremely helpful. I was able to complete the test successfully. Many thanks for the excellent support.
Neil Savage
United States

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