Microsoft MB2-718 Exam Questions

Question 6 of 42

You enable feedback for a Voice of the Customer survey.
What is the total number of questions allowed for the survey?

A.

30

B.

40

C.

100

D.

250

Question 7 of 42

You need to provide quick ad-hoc analysis of data from within the Microsoft Dynamics 365 environment.
Which Export to Excel option should you use?

A.

Excel Online

B.

Static worksheet

C.

Dynamic worksheet

D.

Dynamic pivot table

Question 8 of 42

You have access to the desktop version of Microsoft Excel and Excel Online.
You need to perform a bulk update of data for 225 contacts.
What are two ways to achieve the goal?
Each correct answer presents a complete solution.

A.

Open the data in Excel Online, make updates, and then save changes to Microsoft Dynamics 365.

B.

Export data as a dynamic pivot table, make updates, and then save changes to Microsoft Dynamics 365.

C.

Export the data as a static worksheet make updates, and then save changes to Microsoft Dynamics 365.

D.

Export the data as a static worksheet, make updates, and then import the data back into Microsoft Dynamics 365.

Question 9 of 42

You implement the Unified Service Desk (USO). You plan to implement actions and replacement parameters.
Which three symbols are valid replacement keys?
Each correct answer presents a complete solution.

Question 10 of 42

You plan to deploy Unified Service Desk (USO).
You need to install all USO components and verify the installation.
Which three actions should you perform?
Each correct answer presents part of the solution.

A.

Deploy USO packages to the Microsoft Dynamics 365 instance.

B.

Install the USO client on a development computer.

C.

Run the USO client and connect to the Microsoft Dynamics 365.

D.

In the USO application, configure client diagnostic logging.

E.

Install computer telephony integration (CTI) adapters.