Planning horizons are important because they allow organizations to provide management guidance for decision making. By defining clear planning horizons, organizations can establish timelines and goals that guide the strategic and tactical decisions of the management team, ensuring that decisions align with long-term objectives and available resources.
Expanding and refining customer scenarios as solution components are developed is a practical application of 'Get Real Using Examples.' This involves using real-world examples to clarify customer expectations and ensure the solution aligns with their needs, helping to verify and validate the solution as it progresses.
At the initiative level, solution recommendations should include a validation check on any assumptions already made to ensure they are still valid, a projected impact on the identified need to understand how the solution will address the problem, and estimated costs including time and money, as well as other relevant resources. These elements are crucial for assessing the feasibility and impact of the solution before proceeding with its implementation.