Cisco 500-450 Exam Questions

Question 6 of 91

Which option describes the steps to configure a non-global Not Ready code for a Cisco Unified ICM team using Contact Center Enterprise solution with Cisco Finesse?

Add Not Ready reason code in Cisco Finesse (uncheck "Global?" check box), add reason code to team.

Add team in ICM, add Not Ready reason code in Cisco Finesse (uncheck "Global?" check box), add reason code to team in Cisco Finesse.

Add team in ICM, add Not Ready reason code in Cisco Finesse, add reason code to team in Cisco Finesse.

Add team in ICM, add Not Ready reason code in ICM, add reason code to team in Cisco Finesse.

Correct Answer: B

Question 7 of 91

Which dial number patterns are needed on a Cisco Packaged Contact Center Enterprise deployment when configuring Cisco Unified CVP?

agent device, network VRU, ringtone, error

ICM dialed number, network VRU, ring back, error

agent device, CUCM VRU, ringtone, survivability

ICM dialed number plan, network VRU, ringtone, error

agent device, network VRU, ringtone, survivability

Correct Answer: A

Question 8 of 91

Using queuing at the edge with SigDigits, which option describes what "param sigdigits 3" on the bootstrap service accomplishes?

Prefix three digits to the dialed number at the end.

Suffix three digits to dialed number.

Truncate three digits from dialed number.

Consider only the first three digits from the dial number.

Correct Answer: C

Question 9 of 91

Which statement about when you deploy Cisco Unified CCE on Cisco UCS C-Series Tested Reference Configuration Servers is true?

You check/calculate if you have enough IOPS as described on Cisco Unified CCE docwiki VMs storage requirements.

You do not need to check/calculate if you have enough IOPS as described on Cisco Unified CCE docwiki VMs storage requirements.

You can add more disks to the Cisco UCS C-Series TRCs to meet IOPS requirements.

You cannot add more disks, but you can connect the Cisco UCS C-Series TRC to the SAN in the network to meet IOPS requirements.

Correct Answer: B

Question 10 of 91

Which two statements about when you install/deploy Cisco Unified Contact Center Enterprise VMs on VMware ESXi hosts are true? (Choose two.)

You can enable hyper-threading at the hypervisor level.

You cannot enable hyper-threading, but you can over-subscribe the vCPU and vRAM.

You can enable hyper-threading at the Guest OS level.

You can enable hyper-threading at the hypervisor level, but you cannot over-subscribe the vCPU and vRAM.

You cannot enable hyper-threading at the hypervisor level.

Correct Answer: C, E