Question 6 of 88Agent Email is a Cisco Unified CCX feature available in which of these packages?
Suggested Answer: B
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Question 7 of 88What is the maximum round-trip time between Cisco Unified Contact Center Express servers in a WAN deployment?
Suggested Answer: D
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Question 8 of 88Which three options cannot be validated using the Cisco Unified Communications Sizing Tool in a Cisco Unified CCX deployment configuration? (Choose three.)
Suggested Answer: B, D, F
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Question 9 of 88In a high availability over WAN deployment, which option cannot be across the WAN from the active Cisco Unified Contact Center Express site?
Suggested Answer: A
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Question 10 of 88A Cisco Unified CCX deployment is licensed for 120 agent seats, out of which 70 agents log in as chat agents via an independent browser. How many agents will be able to service voice calls via Cisco Agent Desktop in this scenario?