Using the Finesse REST APIs coupled with the Finesse notifications, two viable use cases are developing a secure monitoring application that captures the agent's states and dialog information of every agent in the contact center system and developing a fully functioning custom agent desktop that has call control, workflows, and client logging. These capabilities are supported by the Finesse APIs, which include agent states, configurations, call control, and workflows.
REST APIs have the distinct characteristic of accessing resources using Uniform Resource Identifiers (URIs), ensuring that each resource can be uniquely identified. Additionally, REST APIs map CRUD (Create, Read, Update, Delete) operations to standard HTTP methods, such as POST (create), GET (read), PUT/PATCH (update), and DELETE (delete). These features are integral to the design and functionality of RESTful services.
The function my_function initializes total1 with the value of b, which is 3, and total2 with 0. It then iterates through each number in the list listOfNums. For each number less than 5, it adds that number to total1. For other numbers, it adds them to total2. Summing the numbers less than 5 in the list (4, 3, 1, 2, 0, 0) gives 10. Adding this to the initial 3 (value of b) results in 13.