Question 6 of 67
Unified Agent Controller (UAC) gets the status of the agent stations and interactions data from which Avaya Oceana® core component?
Correct Answer: A

Question 7 of 67
A customer reports that Avaya Oceana Workspace agents are not able to connect, and they want to troubleshoot Unified Agent Controller (UAC). Which log will show more relevant logs for UAC?
Correct Answer: B

Question 8 of 67
Which credentials does Avaya Oceana Workspaces use for Agent login?
Correct Answer: A

Question 9 of 67
A customer has performed the backup operation for Avaya Oceana® solution.
Where can you see the backup of UCAStore service that has been completed 100%?
Correct Answer:

Question 10 of 67
To perform the restore of the Intersystem cache database, which application file must run from the Install directory of the Omnichannel Windows Multimedia
Server?
Correct Answer: A