A customer has Data center 1 (DC1) and they would like to implement Data Center 2 (DC2) as the DR solution.
While deploying the Avaya Oceana® DR solution, which two configuration items are applicable to the DR site? (Choose two.)
Question 6 of 66
Refer to the exhibit.
A customer has Data center 1 (DC1) and they would like to implement Data Center 2 (DC2) as the DR solution.
While deploying the Avaya Oceana® DR solution, which two configuration items are applicable to the DR site? (Choose two.)
A customer has Data center 1 (DC1) and they would like to implement Data Center 2 (DC2) as the DR solution.
While deploying the Avaya Oceana® DR solution, which two configuration items are applicable to the DR site? (Choose two.)
Correct Answer: D, E
In a disaster recovery (DR) configuration, the secondary data center (DC2) should not be actively processing services under normal conditions. Instead, it should be prepared to take over in case the primary data center (DC1) fails. Therefore, the Breeze clusters on DC2 should be set as “Standby” using the cluster attributes in System Manager to indicate they are ready but not actively handling tasks. Additionally, it is crucial that the clusters on DC2 are set to “Deny new Service” mode to ensure that no new services are directed to DC2 under normal circumstances. These settings help maintain proper DR readiness and prevent resource conflicts.
Question 7 of 66
A customer's recommendation is to use secure communication between all the components involved in the Avaya Oceana® solution.
After enabling secure communication for a cluster, which additional configuration parameter needs to be updated for the cluster?
After enabling secure communication for a cluster, which additional configuration parameter needs to be updated for the cluster?
Correct Answer: D
When enabling secure communication for a cluster, it is essential to update the Cluster Fully Qualified Domain Name (FQDN). The FQDN ensures that all the components within the cluster can securely identify and communicate with each other over the network, adhering to standard security protocols and certificate verifications.
Question 8 of 66
Which two statements about the functionally provided by Avaya Oceana® Omnichannel datastore are true? (Choose two.)
Correct Answer: A, B
Question 9 of 66
Which three statements about Webchat Transfer to Service are true? (Choose three.)
Correct Answer: A, B, D
Question 10 of 66
Using the customer history widget, Avaya Oceana® Agents can search customer history to find information about previous multimedia interactions with the customer.
Which component holds multimedia customer history information?
Which component holds multimedia customer history information?
Correct Answer: A