Question 6 of 52

Refer to the exhibit.

Exam 7492X: Question 6 - Image 1

The reply-best vector command is applied to which BSR VDN/Vector?

Answer

Suggested Answer

The suggested answer is B.

The reply-best vector command is used in conjunction with the information obtained from the Status Poll Vector. The Status Poll Vector collects the necessary information and sends it back to the origin switch. This information is then used in the Primary Vector to determine the best possible action for the call. Therefore, the reply-best command is applied to the Primary Vector.

Question 7 of 52

What are the three consideration requirements for the deployment of Network Call Deflection? (Choose three.)

Answer

Suggested Answer

The suggested answer is B, C, D.

Network Call Deflection is a feature that relies on specific technical and regional requirements. One consideration is regional compliance, such as with ETSI Supplementary Service Network Call Deflection in Europe. Additionally, there are limitations on the functions that can be used; for example, features like announcement, collect digits, converse-on, and others cannot be utilized for NCD. Lastly, Network Call Deflection can only occur if the incoming call to the Avaya Aura Communication Manager is not answered, meaning the ISDN CONNECT message is not sent to the PSTN switch.

Question 8 of 52

To activate and use Best Services Routing (BSR) Available Agent Adjustment, which two must be configured in the Avaya Aura® Elite Call Center? (Choose two.)

Answer

Suggested Answer

The suggested answer is B, C.

To activate and use Best Services Routing (BSR) Available Agent Adjustment in Avaya Aura Elite Call Center, two things must be configured: setting the Available Agent Adjustments for BSR to 'y' in the System Parameters Feature form, and ensuring that the Available Agent Adjustments for BSR is set to YES on System-Parameters Customer Options. These configurations ensure that the system can properly adjust routes based on agent availability.

Question 9 of 52

The Status Poll VDN does not respond to a consider location vector command.

Which three reasons are causing this problem? (Choose three.)

Answer

Suggested Answer

The suggested answer is A, B, C.

The question is about the reasons why the Status Poll VDN does not respond to a consider location vector command. The incorrect Status Poll VDN defined in the BSR application form might cause this issue because the system would be unable to identify the proper VDN to poll for status. The Console Permission not being enabled can prevent any status polling activity from occurring, as permissions are crucial for such operations. Finally, incorrect Route-pattern TSC settings can prevent routing necessary communication for the status polling. Thus, the correct options are those related to these configurations.

Question 10 of 52

What must be administered in the route-pattern for a multi-site Best Services Routing (BSR) application?

Answer

Suggested Answer

The suggested answer is C.

For a multi-site Best Services Routing (BSR) application, the route-pattern configuration must include setting TSC (Trunk Selection Criteria) to 'y' and setting CA-TSC (Carrier Access-Trunk Selection Criteria) to 'as needed'. This ensures the proper routing and selection of trunks for effective call handling across multiple sites.