Jira Administrator

Here you have the best Atlassian ACP-100 practice exam questions

  • You have 72 total questions to study from
  • Each page has 5 questions, making a total of 15 pages
  • You can navigate through the pages using the buttons at the bottom
  • This questions were last updated on October 5, 2025
  • This site is not affiliated with or endorsed by Atlassian.
Question 1 of 72
Which three factors should you consider when deciding between Jira Cloud and Jira Server? (Choose three.)
    Correct Answer: B, D, E

    When deciding between Jira Cloud and Jira Server, it is important to consider the amount of time required for system administration since maintaining server infrastructure can be resource-intensive. The commercial apps you would like to use are also crucial since not all apps are available or work in the same way on both platforms. Finally, the ability to integrate with an external user directory, such as a company LDAP directory, is essential for many organizations relying on centralized user management. Therefore, the three key factors to consider are system administration time, commercial apps compatibility, and external user directory integration.

Question 2 of 72
You want to introduce Jira to your small non-profit organization.
Since you are unsure of the optimal deployment option you have gathered some requirements:
✑ You need to manage a team of up to 15 employees.
✑ You need to be able to track a backlog of staff action items.
✑ You want to easily visualize the progress of ongoing work.
The solution must require minimal administration since your organization only has a part-time IT volunteer.
What solution is most appropriate for your organization?
    Correct Answer: A

    Given the requirements of managing a small team of up to 15 employees, tracking a backlog of staff action items, easily visualizing the progress of ongoing work, and requiring minimal administration, Jira Service Desk Cloud is the most appropriate solution. The cloud deployment option reduces the need for extensive IT involvement as it is managed by Atlassian, making it ideal for an organization with a part-time IT volunteer. Additionally, Jira Service Desk provides robust features to track and manage tasks and visualize work progress effectively.

Question 3 of 72
The marketing team has asked you to embed the trigger tab of an issue collector on several internal web pages and change its size, color, and text.
They also want the ability to track which webpage finally generated the underlying feedback issue.
You are not familiar with advanced issue collector configuration.
Which type of developer should you contact for assistance?
    Correct Answer: B

    To embed and customize the trigger tab of an issue collector on web pages, as well as to track which webpage generated feedback, JavaScript is the most appropriate choice. JavaScript is widely used for dynamic interactions on webpages, including modifying size, color, and text of elements, and capturing user actions for tracking purposes.

Question 4 of 72
Your Jira has 25,000 active users across the globe using 100 projects with over a million issues.
Another administrator has made a change to a field configuration scheme and you now need to re-index Jira.
What would be the impact of rebuilding the index in the foreground?
    Correct Answer: E

    Rebuilding the index in the foreground means that the process will use the main thread of the application and block other operations until it completes. Therefore, all users will be locked out of Jira until the re-indexing completes. This is necessary to ensure data consistency and accuracy during the indexing process.

Question 5 of 72
The configuration details of an SMTP Mail Server of a Jira instance are shown below.
The configuration hasn't been changed in the last 24 months.
Exam ACP-100: Question 5 - Image 1
Currently emails are no longer being sent and the failed notifications can be seen in the Mail Error Queue.
What is the likely cause of the failure?
    Correct Answer: B

    The likely cause of the failure is that the SMTP password has expired. Since the configuration details have not changed in the last 24 months, it's possible that the password used for the SMTP server may have expired. SMTP authentication typically involves the use of a username and password, and if the password is outdated, the server would deny access, resulting in email failures.