Microsoft Teams Voice Engineer Exam Questions

Here you have the best Microsoft MS-720 practice exam questions.

Some things you may want to keep in mind about this practice exam questions:

You have 111 total questions to study from
Each page has 5 questions, making a total of 23 pages
You can navigate through the pages using the buttons at the bottom
This questions were last updated on September 17, 2024

Question 1 of 111

Your company has a main office in Dallas.

The company has a Microsoft Teams Phone deployment.

Currently, the default audio conferencing bridge is set to a phone number that has a Miami area code.

In the Microsoft Teams admin center, you get a number in the Dallas area code.

You need to assign the new Dallas number as the default audio conferencing bridge.

What should you configure in the Microsoft Teams admin center?

A.

the Conference bridges node under Meetings

B.

the Networks & locations node under Locations

C.

the Phone numbers node under Voice

D.

the Auto attendants node under Voice

Correct Answer: A

To assign a new default audio conferencing bridge number in Microsoft Teams, you need to configure the Conference bridges node under Meetings. This is where you manage settings related to the audio conferencing bridge, including assigning new phone numbers as default.

Question 2 of 111

Your company has offices in 10 countries. The company has a tenant dial plan configured for each country.

The company recently opened an office in a new country.

You need to create a new tenant dial plan that meets the unique dialing requirements of the new country.

What should you do?

A.

Run the New-CsOnlineVoiceRoutingPolicy cmdlet.

B.

From the Microsoft Teams admin center, select Voice, select Dial plan, and then select Add.

C.

From the Microsoft Teams admin center, select Locations, select Network topology, and then select Add.

D.

Run the Set-CsTenantDialPlan cmdlet.

Correct Answer: B

To create a new tenant dial plan that meets the unique dialing requirements of a new country, you should use the Microsoft Teams admin center. Navigate to Voice, then Dial plan, and select Add. This allows you to configure the necessary settings for the new dial plan directly through the admin interface, which is designed to manage such tasks efficiently.

Question 3 of 111

You have a Microsoft Teams Phone deployment that uses Direct Routing.

You create a new Teams user named User1.

You need to enable User1 as an agent in a call queue.

What should you do first?

A.

Assign a dial plan to User1.

B.

Assign a phone number to User1.

C.

Enable hosted voicemail for User1.

D.

Enable Enterprise Voice for User1.

Correct Answer: D

To enable a user as an agent in a Microsoft Teams call queue, it's necessary for the user to have the Enterprise Voice functionality enabled. This allows the user to handle PSTN connectivity, which is required for participating in call queues. Assigning a dial plan or a phone number, or enabling voicemail is not sufficient for this purpose. Hence, the first action should be enabling Enterprise Voice for User1.

Question 4 of 111

Your company currently allows call park for all PSTN users. The call park policies are configured as shown in the exhibit. (Click the Exhibit tab.)

You have a Microsoft 365 group named Help Desk.

You need to ensure that only the Help Desk group can use call park. The solution must minimize the number of policies and administrative effort.

Which three actions should you perform? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

A.

Assign Policy2 to all users.

B.

In the Global (Org-wide default) policy, set Allow call park to Off.

C.

Create a new call park policy named Policy2 and set Allow call park to Off.

D.

Assign Policy1 to the Help Desk group.

E.

Assign the Global (Org-wide default) policy to the users in the Help Desk group.

F.

Create a new call park policy named Policy1 and set Allow call park to On.

Correct Answer: BDF

To ensure that only the Help Desk group can use call park while minimizing policies and administrative effort, follow these steps: First, set the Global (Org-wide default) policy to disable call park for all users by turning Allow call park Off. This action stops the general availability of call park. Next, create a custom policy (Policy1) that allows call park (turning Allow call park On). Finally, apply this custom policy (Policy1) exclusively to the Help Desk group. This ensures that only the Help Desk group can use call park, while others are restricted.

Question 5 of 111

You have a Microsoft Teams Phone deployment.

You are configuring emergency services for Direct Routing.

You need to notify a group of users when an emergency number is dialed.

What should you configure in the Microsoft Teams admin center?

A.

an emergency calling policy

B.

a calling policy

C.

an emergency call routing policy

D.

a voice routing policy

Correct Answer: A

To notify a group of users when an emergency number is dialed in Microsoft Teams Phone with Direct Routing, you need to configure an emergency calling policy. This policy allows administrators to set up notifications for specific users or groups when an emergency call is made. These notifications can be sent via Teams chat messages or by conferring users into the emergency call. Other policies like calling policy, emergency call routing policy, and voice routing policy do not serve the specific purpose of notifying users about emergency calls.