A recently concluded quality audit failed and came back with multiple action items. A newly appointed project manager is reviewing the project status with the team. New stakeholders have been identified, and new audit resources may have to be added to the project.
What should the project manager do next?
The project manager should perform integrated change control. When a quality audit fails and there are multiple action items, it suggests that changes need to be made to address the identified issues. Additionally, the identification of new stakeholders and the need to add new audit resources are changes that impact the project. Integrated change control is the process that ensures all changes are managed smoothly, and their impacts are carefully reviewed and approved. This ensures that the project remains on track and that all changes are aligned with the project management plan.
The three main objectives of a change control process are, Analyzing the process and making corrective and preventive changes to stop recurring issues in a project. Ensuring the change requests are aligned with the project management plan.