You are the program manager for a new software development program. One of the developers has been adding extra fields for information in the software that was not part of the original program scope. While the fields are a good idea, the customer did not ask for the information and some time has been wasted on this work that was not in the program scope. This is an example of which one of the following terms?
Gold plating refers to the practice of adding extra features or enhancements to a project that were not part of the original scope or requirements. These additions are made without the customer's request and often do not add any additional value to them. In this case, the developer included extra fields in the software that were not requested by the customer, which is a classic example of gold plating as it leads to wasted time and potentially unnecessary work without increasing customer satisfaction.
I pick C. It is gold plating
its Gold plating
Totally agree with C
C. Gold plating. Gold plating in project and program management refers to adding extra features or enhancements that were not part of the original scope or requirements. These additions are made without corresponding requests from the customer and often without any additional benefit to them. While these enhancements might seem like improvements, they can lead to wasted time and resources, as well as potential scope creep, without adding value from the customer's perspective.