A network transformation project to increase efficiency and return on investment (ROI) is in the implementation stage. A conflict between the head of the network and the transformation manager arises.
What should the project manager do to manage this?
To effectively manage a conflict during the implementation stage of a network transformation project, the project manager must first understand the context of the issue. Analyzing the context helps in identifying the root causes, motivations, and dynamics behind the conflict. This foundational understanding is essential before attempting to lead the parties to a compromise, evaluate their influence, or consider escalation. Without this analysis, any subsequent actions may be misguided or ineffective.
Analysez le contexte de la question semble être la meilleure première étape pour le chef de projet. En comprenant les raisons et les dynamiques derrière le conflit, le chef de projet peut ensuite décider de la meilleure stratégie à adopter, qui pourrait inclure les options A, C ou D en fonction des découvertes de l'analyse.
B . . . .
To manage the conflict between the head of the network and the transformation manager during the implementation stage, the project manager should facilitate open communication, identify root causes, mediate discussions, focus on project goals, seek compromise, escalate if necessary, and document agreements.