A user from an organization is unable to log in to Prisma Cloud Console after having logged in the previous day.
Which area on the Console will provide input on this issue?
A user from an organization is unable to log in to Prisma Cloud Console after having logged in the previous day.
Which area on the Console will provide input on this issue?
Audit Logs will provide information on changes or actions taken in the system, including login attempts and any potential failures or issues. This can help diagnose why a user, who was able to log in previously, is now unable to access the Prisma Cloud Console.
B is correct
A: https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000004O7tCAE&lang=en_US%E2%80%A9&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail
A See the below Doc STEP 2_O (15): Using View last SSO login failures, you can see details of last five login issues or errors for SSO authentication for any users. https://docs.paloaltonetworks.com/prisma/prisma-cloud/prisma-cloud-admin/manage-prisma-cloud-administrators/setup-sso-integration-on-prisma-cloud/setup-sso-integration-on-prisma-cloud-for-okta
B "We don't have much information about the issue, but we can rule out option B. We need to check the audit logs to see if there have been any changes to the configuration. In the previous days, the user was able to log in."